Frequently Asked Questions
Quick answers to the most common questions about our services, payments, delivery and support.
General
5 questionsA productized service has a fixed price, clear scope and standardized process. No custom quotes, no waiting for proposals - you see the price, order and we deliver according to the established process.
1) Choose the service and pay online. 2) Fill out the intake form with the necessary information. 3) Our team starts work within 24h. 4) You receive regular updates and delivery within the specified timeframe.
No. We don't have minimum-term contracts. Monthly subscriptions can be cancelled anytime from the Payment Portal. Cancellation takes effect at the end of the current period.
Each service has clear, measurable KPIs. You receive regular reports and have access to a dashboard with real-time metrics. On average, our clients see an ROI of over 6x.
It depends on the service. Websites are delivered in 7-14 business days. After launch, the first results in traffic and conversions are visible in the first weeks.
Payments & Billing
4 questionsPayments are processed securely through Stripe. We accept Visa, Mastercard and other compatible cards. Prices are in EUR.
The subscription is automatically billed monthly on the same date as activation. You can cancel anytime from the Stripe Payment Portal. We don't charge cancellation fees.
Yes. In accordance with EU legislation (OUG 34/2014), you have the right of withdrawal within 14 days of purchase, provided the service has not been delivered. For details, see the Return Policy.
Yes. The invoice is automatically generated by Stripe and sent by email after each payment. You can also download it from your client dashboard.